After using 99designs for the first time, I have now found my home for any future graphic design work. The experience was top notch, and there were help files, videos, and tutorials each step along the way so I always knew what was going on and what to do next.
The response I got for my logo design was great, and I ended up with a logo that far exceeded my expectations going into it. The designers were all very friendly and helpful, and quickly integrated any suggestions and feedback into their designs. I had several vague ideas for what I wanted, and several designers took them and ran with them, coming up with ideas I never would have thought of. In fact 2 ideas that ended up being implemented into the logo were ideas that I absolutely love that I had no idea could be integrated so well.
The overall experience was so smooth and enjoyable I highly recommend 99designs for anyone needing any graphic work. This is a way better model than hiring 1 person to work on a design where you never know what you're going to get.
I look forward to using 99designs for all of my future graphic work, and they get my highest recommendation.